Support
GitLab & GitHub Access Helper helps users review repository access across GitLab and GitHub accounts from a Chrome side panel.
What to include in a support request
- The provider: GitLab.com, self-hosted GitLab, or GitHub.com
- The extension version shown in Chrome
- The screen where the issue happened: popup or side panel
- The action being performed: unlock, connect account, sync, or access change
- The exact error message or a screenshot
Common checks before reporting an issue
- Reload the extension in
chrome://extensions - Unlock the encrypted vault again after a browser restart
- Confirm the personal access token is still valid
- For GitLab write actions, confirm the token has the required API scope
- For self-hosted GitLab, confirm the instance is available over HTTPS
Contact
For support, use the developer contact listed on the Chrome Web Store listing for this extension.